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Shaping the Future of Service Organizations

Discover best practices, strategies, and fresh ideas to build successful services and service organizations.

Latest Posts

Service Management Featured

Henri Lindström

Service Management Featured

Henri Lindström

Improving the Quality of Self-Service Portal in IT Service Organization

Mar 05, 2025 · 7 min read

Henri Lindström

Henri Lindström

7 Leadership Lessons Service Organizations Can Learn from Jürgen Klopp

Jan 29, 2025 · 4 min read

Service Management

Henri Lindström

Service Management

Henri Lindström

Why every organization should be aware of the external factors influencing its business

Nov 24, 2023 · 6 min read

Entrepreneurship

Henri Lindström

Entrepreneurship

Henri Lindström

Can we learn something about a crisis and why there's never a perfect time to start entrepreneurial life

Aug 29, 2023 · 6 min read